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Our client, a healthcare provider, needed to gather valuable information from their customers through surveys. The manual process of conducting surveys was time-consuming and inefficient, and the healthcare provider required a more streamlined solution. They approached us to develop an online survey tool that would allow them to create surveys, collect responses, and manage the process more efficiently.
The client required an online survey tool that would allow them to create surveys with rating questions and descriptive text, and also include an area to sign a certificate. Additionally, they required the ability to set expiration dates for surveys and schedule recurring surveys, such as every six months. The tool had to be user-friendly and accessible from any device.
We developed an online survey tool that allowed the healthcare provider to create surveys with
various question types, including rating questions and descriptive text. The surveys could be
customized with the client's branding and could include an area for the customer to sign a certificate.
The tool allowed the healthcare provider to set expiration dates for surveys and schedule recurring
surveys on a specific basis, such as every six months. The tool also had a user-friendly interface that
made it easy for the client to create and manage surveys.
Once the surveys were created, they could be sent to the customers via email or a direct link. The
customers could complete the survey on any device and submit their responses. The tool had
validation checks in place to ensure that all required fields were completed, and the responses
provided were accurate.
The tool generated reports that provided valuable insights into the customer's responses, allowing
the healthcare provider to identify areas for improvement and make informed decisions based on
the survey results.
The online survey tool we developed for the healthcare provider helped to streamline their survey
process and made it more efficient. The tool eliminated the need for manual data entry, reducing the
time and cost associated with the process.
The client appreciated the user-friendly interface of the tool and the ability to customize surveys with
their branding. The tool allowed them to conduct various surveys, such as quality of life, satisfaction
surveys, and patient intake interviews, and gather valuable insights into the customer's experiences.
The solution we developed for our healthcare client was a success, and we continue to work with
them to provide ongoing support and maintenance for the online survey tool.
Online surveys
Automated scheduling
User-friendly interface
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